Cookie Policy
This policy explains what cookies and similar technologies we use, why we use them, and how you can control them.
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, improve user experience, and provide information to website operators.
Similar technologies include pixels, beacons, local storage, and session storage. When we refer to "cookies" in this policy, we include all such technologies.
2. Cookies We Use
We categorise the cookies used on suuperstitch into the following groups:
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. They enable core features such as page navigation, account authentication, and security. The Platform cannot operate properly without them.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Maintains your authentication state while you are signed in | Session / 30 days |
| CSRF token | Prevents cross-site request forgery attacks | Session |
| Cloudflare (__cf_bm) | Bot management and security protection | 30 minutes |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with suuperstitch. They collect information about pages visited, time spent, and user behaviour patterns. This data helps us improve the Platform.
| Service | Purpose | Duration |
|---|---|---|
| PostHog | Product analytics: tracks feature usage, page views, and events to help us improve the experience | 1 year |
| Microsoft Clarity | Behaviour analytics: generates heatmaps and anonymised session recordings to understand user interactions | 1 year |
2.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences.
| Cookie | Purpose | Duration |
|---|---|---|
| Theme preference | Remembers your display preferences (such as light/dark mode) | 1 year |
2.4 Error Monitoring
We use Sentry to detect and diagnose errors on the Platform. Sentry may set cookies or use local storage to track error reports and performance metrics. This data does not identify you personally and is used solely to improve Platform stability.
3. Third-Party Cookies
Some of the services we use may set their own cookies on your device. We do not control these third-party cookies. The following third-party services may set cookies when you use suuperstitch:
- PostHog: product analytics
- Microsoft Clarity: behaviour analytics
- Sentry: error monitoring
- Cloudflare: security and CDN
- Google Fonts: web typography (standard web request, minimal data)
Each service operates under its own cookie and privacy policy. We encourage you to review their respective policies for details.
4. Managing Cookies
You can manage or delete cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
- Accept or reject cookies on a site-by-site basis
Please note that blocking or deleting certain cookies may affect your experience on suuperstitch. Strictly necessary cookies cannot be disabled without impacting core Platform functionality.
For more information about managing cookies in your browser, visit your browser's help documentation.
5. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. There is currently no industry-wide standard for how websites should respond to DNT signals. At this time, suuperstitch does not respond to DNT signals. We will update this policy if a standard is established and adopted.
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will update the "Last Updated" date at the top of this page when changes are made.
7. Contact
If you have questions about our use of cookies, please contact us at hello@suuperstitch.com.
Notice: This page is provided for informational purposes. While we strive for accuracy, this content does not constitute legal advice. For questions about this page or your rights, contact us at hello@suuperstitch.com.